Professional Summary
Detail-oriented administrative professional with 6 years of experience supporting military and civilian operations. Skilled in scheduling, records management, correspondence, and office coordination across multiple geographic relocations. Adaptable and highly organized, with a strong track record of maintaining continuity and productivity during transitions. Currently re-entering the civilian workforce in the Monterey Bay area.
Professional Experience
Administrative Assistant
U.S. Army Family Readiness Group — Fort Hood, Texas
2020 to 2023
- Coordinated communications, scheduling, and event logistics for a Family Readiness Group of 120 military families.
- Maintained confidential records, rosters, and correspondence using Microsoft Office Suite.
- Organized 8 community events annually, managing vendor coordination, budgets, and attendance tracking.
- Trained 3 incoming volunteer coordinators on administrative systems and communication protocols.
Office Assistant
Pediatric Associates of Virginia — Norfolk, Virginia
2017 to 2020
- Managed front desk operations for a busy pediatric practice including scheduling, check-in, and insurance verification.
- Processed 40 to 60 patient interactions daily with accuracy and professionalism.
- Maintained HIPAA-compliant electronic health records using Epic.
- Assisted billing department with insurance claims and patient account follow-up.