Profile
Organized and adaptable professional transitioning from 7 years in retail management into office administration. Brings proven experience in scheduling, vendor coordination, staff supervision, and customer relations. Skilled communicator with strong Microsoft Office proficiency and a track record of keeping operations running smoothly under pressure.
Skills
Microsoft Office
Scheduling
Vendor Coordination
Staff Supervision
Customer Relations
Inventory Management
QuickBooks Basic
Data Entry
Written Communication
Experience
Assistant Store Manager
August 2018 to Present
Walgreens — Pacific Grove, California
- Oversee daily store operations for a location with 18 employees and $2M+ in annual sales.
- Manage staff scheduling, payroll reconciliation, and performance documentation.
- Coordinate with vendors and corporate buyers on inventory orders and promotional displays.
- Handle customer complaints and escalations, maintaining high satisfaction ratings.
- Process daily deposits, end-of-day reporting, and cash management procedures.
Sales Associate
March 2016 to July 2018
CVS Pharmacy — Monterey, California
- Provided customer service on the retail floor and at the pharmacy pickup counter.
- Managed front-end cash operations and supported inventory stocking procedures.
- Promoted to shift lead within first year for reliability and strong performance.
Education
A.A. in Business Management
Monterey Peninsula College
2016
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